Shipping Policy
RoC Skincare currently ships within the United States and APO/FPO addresses. We do not currently accept orders to addresses outside of the United States.
Please expect a delay in processing time during the peak holiday period due to higher volumes (November-December.)
Most orders are processed and shipped within 2 days (Monday-Friday, excluding U.S. holidays). Orders placed after business hours or on holidays will be processed the following business day. Hawaii, Alaska, and APO/FPO addresses may require additional days.
Economy shipping is free for orders that total $35 or more before taxes after any discounts or promotions have been applied. For orders that are less than $35, there is a $7 delivery charge for economy shipping. We also offer Standard shipping for an $8 flat rate and 2 Day shipping for a $12 flat rate.
| DELIVERY SERVICE | COST | PROCESSING TIME | IN TRANSIT TIME |
|---|---|---|---|
| Economy Shipping |
Free for Orders $35+ $7.00 for Orders below $35 |
1-2 business days | 3-7 business days |
| Standard Shipping | $8.00 | 1-2 business days | 2-5 business days |
| 2 Day Shipping | $12.00 | 1-2 business days | 2 business days |
Economy Shipping
Orders placed by 12 PM EST via Economy Shipping will be delivered within 5-9 business days from the order's ship date. Most Economy Shipping orders are processed and shipped within 2 business days.
Standard Shipping
Orders placed by 12 PM EST via Standard Shipping will be delivered within 4-7 business days from the order's ship date. Most Standard Shipping orders are processed and shipped within 2 business days
2 Day Shipping
Orders placed by 12 PM EST Monday – Friday via 2 Day Shipping will be delivered within 2 business days from the order's ship date. Most 2 Day Shipping orders are processed and shipped within 2 business days.
Loyalty Program
Our RoCRewards loyalty program members enjoy exclusive shipping benefits based on their membership tier:
|
TIER |
MINIMUM SPEND FOR FREE ECONOMY SHIPPING |
PROCESSING TIME |
IN TRANSIT TIME |
|---|---|---|---|
|
No Tier |
$35 minimum for free shipping |
1-2 business days |
3-7 business days |
|
Bronze |
$35 minimum for free shipping |
1-2 business days |
3-7 business days |
|
Silver |
$15 minimum for free shipping |
1-2 business days |
3-7 business days |
|
Gold |
Free shipping on all orders |
1-2 business days |
3-7 business days |
For information on our Tiers and Loyalty Program, please see the RoCRewards terms and conditions here: https://www.rocskincare.com/pages/rocrewards-terms-conditions
Alaska and Hawaii
Please note orders delivered to Alaska and Hawaii may take an additional 4-6 days.
APO/FPO and P.O. Boxes
Please note orders delivered to APO/FPO addresses or P.O. Boxes may take an additional 4-6 days.
This policy was last edited in September 2025.