FAQS
Orders
If you have a RoC account, simply log in and view your Order History to see the status of your order. If you do not have an account, refer to the Order Confirmation email you received when you placed your order. That email will contain a link for you to view your order status and tracking information. If you've lost the email, please contact Customer Service via the Contact Us page of our website.
Once your order is ready to ship, you will receive a shipment confirmation email with your tracking number and shipment details within 24–48 hours of placing your order. You can also track your order by visiting "My Account" on RoCSkincare.com. If you are unable to locate your tracking number, please contact us at roc@rocskincare.com.
Once you have placed your order, we cannot make any changes to products in the order. If you need to correct your shipping address, please contact us at roc@rocskincare.com within 30 minutes of placing your order. Once a tracking number has been created, we are unable to redirect your package.
It may be possible to cancel an order within 30 minutes of submission. Please contact us as soon as possible at roc@rocskincare.com and we will do our best to accommodate your request.
If you are having trouble with a discount or promo code, please contact Customer Service via the Contact Us page of our website or email us at roc@rocskincare.com.
SHIPPING & RETURNS
Orders are processed and shipped on business days only (Monday–Friday, excluding U.S. holidays). Orders placed on holidays or weekends will be processed the following business day. Please expect additional delays during peak holiday periods (November–December) due to higher order volumes.
ECONOMY SHIPPING
- Expected delivery is 4–9 business days from the order's ship date.
- Economy shipping is free for orders $35 or more. For orders under $35, the cost is $7.00.
STANDARD SHIPPING
- Expected delivery is 3–7 business days from the order's ship date.
- Standard shipping is $8.00.
2-DAY SHIPPING
- Expected delivery is 3–4 business days from the order's ship date.
- 2-Day shipping is $12.00.
Economy shipping is free for orders that total $35 or more before taxes and after any discounts or promotions have been applied. For orders under $35, there is a $7.00 delivery charge. We also offer Standard shipping for $8.00 and 2-Day expedited shipping for $12.00.
RoCRewards members enjoy reduced free economy shipping thresholds based on their tier:
- Bronze members: Free economy shipping on orders $35 or more
- Silver members: Free economy shipping on orders $15 or more
- Gold members: Free economy shipping on all orders
Visit our RoCRewards Terms & Conditions for full details.
We currently only ship within the United States, including all 50 states and APO/FPO/DPO addresses and P.O. Boxes. We do not ship to U.S. territories or international addresses.
Yes, we do ship to APO/FPO/DPO addresses and P.O. Boxes. Please note that orders to these addresses may require an additional 4–6 days beyond standard transit times. Orders to Alaska and Hawaii may require an additional 2–3 days.
For RoC Skincare website purchases, you can return new, unused products for a full refund of the purchase price within 45 days of purchase.
Shipping costs for returns will not be reimbursed by rocskincare.com unless there was a shipping error or product damage/defect. We only accept returns for products purchased at rocskincare.com and not from other retailers.
If you purchased RoC products from one of our authorized retailers, including Amazon, Walmart, Target, Costco, CVS, Walgreens, or Ulta, please return the items to that retailer in accordance with their return policy.
To return an item purchased on rocskincare.com, please contact Customer Service via the Contact Us page to initiate the process.
SUBSCRIPTIONS
Log into your account by clicking this log in link or the person icon in the top right of the navigation bar. To create an account, navigate to this create an account page and fill out the required fields.
Please note: Setting up a subscription does not automatically create your account.
The Subscribe + Save Program is an automatic renewal program offered on rocskincare.com for select RoCSkincare individual products. Members enjoy 10% off each item plus free economy shipping on every recurring order, with the convenience of having your favorite products delivered on your schedule. Discount is not applicable on taxes.
Visit the product page of your favorite RoCSkincare product available on rocskincare.com. Select how often you would like to receive it — every 1, 2, 3, or 4 months. RoCSkincare will apply a 10% discount to each item on every recurring order and ship it to you free of charge.
Orders will be charged to the payment method you provided within 1 to 3 business days of the order date and frequency selected when you signed up. You will receive an email notification one week before your upcoming charge. On your account page, you can change shipment dates and skip shipments — if you do, your charge dates will update accordingly.
All future orders will be processed based on the frequency you selected. For example, if you sign up on January 1st to replenish every month, your next order will ship on February 1st.
You can cancel or pause your subscription anytime by logging into your account. Click Sign In at the top right of the navigation bar or visit https://www.rocskincare.com/account/login. Scroll down to "Manage Subscriptions" on the left side. Under the item quantity and shipment frequency, click the appropriate button, select your reason, and confirm. Please note that cancellations are effective immediately unless made less than 24 hours before your next scheduled shipment, in which case the cancellation will be processed after that shipment. If you have any difficulty, please contact Customer Service via the Contact Us page of our website.
Yes. Log in to your account by clicking Sign In at the top right of the navigation bar or visit https://www.rocskincare.com/account/login. Scroll down to "Manage Subscriptions" on the left side. Click 'Edit' or 'Pause' on the relevant product, select the change you'd like to make, and then select 'Update.' If you have any difficulty, please contact Customer Service via the Contact Us page of our website.
Yes. Log in to your account by clicking Sign In at the top right of the navigation bar or visit https://www.rocskincare.com/account/login. Scroll down to "Manage Subscriptions" on the left side. For shipping address, click 'Update Shipping Address' on the relevant product, fill in your new information, and select 'Update.' For billing, click 'Update Credit Card,' enter your email when prompted, and follow the link you receive to update your payment information. If you have any difficulty, please contact Customer Service via the Contact Us page of our website.
Log in to your account and select 'Subscribe + Save' within the 'My Account' section to view your upcoming scheduled orders.
No. Each time your Subscribe + Save order ships, you will be charged the regular price of the product minus any benefits that were in effect when you subscribed. If you cancel and reactivate a subscription, the discount applied may differ from what was in effect at the time of cancellation.
After creating a subscription, you must create a separate customer account. Click Sign In at the top right of the navigation bar or visit https://www.rocskincare.com/account/login, scroll down to "Create Account," and fill out the required fields. If you are still having issues, please contact Customer Service via the Contact Us page of our website.
KEY INGREDIENTS
RETINOL
Retinol, often considered the #1 Dermatologist ingredient, is a vitamin A derivative that helps improve the look of fine lines, texture, and uneven tone over time.
Retinol works deep within the skin’s surface to reveal renewed, fresher-looking skin. As we age, the skin’s renewal process slows down, and skin can become duller. Retinol helps remove old, dull skin cells on the surface to reveal fresher, healthier-looking skin. Retinol skincare can make a significant impact on skin’s appearance.
RESULTS WITHOUT THE IRRITATION. Not all retinoids are created equal. Backed by 30+ years of expertise & 26 patents, RoC® Retinol uses proprietary technology clinically proven to be highly tolerable & effective to deliver rapid results with continued improvement even after 1 year. Safe for year-round use on all skin types.
A classic starter option is RoC Retinol Correxion Line Smoothing Night Serum Capsules and/or RoC Retinol Correxion Line Smoothing Max Hydration Cream, which is designed to deliver retinol benefits with a gentler feel for new users. In the morning, finish with RoC Hydration+ Moisturizer with SPF 30. Start every other night and gradually increase as your skin feels comfortable.
RETINOL CORREXION® Deep Wrinkle Night Cream or RETINOL CORREXION® Deep Wrinkle Rich Cream is best introduced “low and slow” for sensitive skin. Start 2 nights per week on completely dry skin, using a pea-sized amount for your whole face, and avoid the corners of your nose, mouth, and eyes. If you feel dryness, apply a gentle moisturizer after (or “buffer” by moisturizing first). Increase to every other night only when your skin feels calm and comfortable, and use sunscreen every morning since retinol can make skin feel more reactive to sun.
Retinol products can be safely used on sunny days. A formula containing SPF will provide adequate protection from the sun’s rays.
If you have concerns about skin sensitivities, we recommend conducting a patch test by applying a small amount of product to the inside of your wrist or neck overnight. If the product is well-tolerated, use it every other night for at least two weeks. After this initial period, you can gradually increase the frequency of use until you're using it regularly in your routine.
RoC first stabilized over the counter retinol over 30 years ago, they continue to innovate and today are America’s #1 Retinol Brand*.
RoC uses the highest standard of pure, stabilized retinol in our Retinol Correxion products, which are known to be highly effective with clinically proven results. The exact percentage of retinol varies across our line.
OTC retinol can be effective with consistent, long-term use and tends to be gentler than prescription retinoids. RoC Retinol Correxion Line Smoothing Night Serum Capsules and/or RoC Retinol Correxion Line Smoothing Max Hydration Cream are both an effective non-prescription option many people use for gradual improvement. In the morning, finish with RoC Hydration+ Moisturizer with SPF 30. Start every other night and gradually increase as your skin feels comfortable.
Proper retinoid use supports healthier skin over time; early dryness can make skin feel temporarily fragile. Start slowly with RoC Retinol Correxion Line Smoothing Night Serum Capsules and/or RoC Retinol Correxion Line Smoothing Max Hydration Cream and moisturize as needed. In the morning, finish with RoC Hydration+ Moisturizer with SPF 30. Start every other night and gradually increase as your skin feels comfortable.
RoC Skincare has 30+ years of Retinol Research - their Retinol formulas deliver maximum results without the irritation. If you’re new or have sensitive skin, start with RoC Retinol Correxion Line Smoothing Night Serum Capsules and/or RoC Retinol Correxion Line Smoothing Max Hydration Cream. In the morning, finish with RoC Hydration+ Moisturizer with SPF 30. Start every other night and gradually increase as your skin feels comfortable.
Use broad-spectrum SPF 15+ or higher daily. A convenient option is RoC Hydration+ Moisturizer with SPF 30 alongside nighttime RoC Retinol Correxion Line Smoothing Night Serum Capsules. Start every other night and gradually increase as your skin feels comfortable.
Yes, pause retinol until fully healed. Once calm, restart with RoC Retinol Correxion Line Smoothing Night Serum Capsules and/or RoC Retinol Correxion Line Smoothing Max Hydration Cream at low frequency and maintain RoC Hydration+ Moisturizer with SPF 30 daily. Start every other night and gradually increase as your skin feels comfortable. For extra comfort as you acclimate, start with RoC Hydration+ Replumping Serum Stick, then follow with your retinol step.
Many people stop retinoids when trying; discuss with a clinician. You can keep a simple routine with RoC Hydration+ Moisturizer with SPF 30 and RoC Hydration+ Moisturizer for nighttime use while you get personalized advice.
Yes, but those areas can be more sensitive, start 1–2 nights per week and moisturize well. Try RoC Derm Correxion Firming Serum Stick is targeted for the face, neck and chest area. Pair it with Hydration+ Moisturizer is a cautious starting option for neck/décolletage. In the morning, finish with RoC Hydration+ Moisturizer with SPF 30. Start every other night and gradually increase as your skin feels comfortable.
You can, but since hands are sun-exposed, SPF is non-negotiable. Use RoC Derm Correxion Deep Firming Serum Stick at night and protect with RoC Hydration+ Moisturizer with SPF 30 (or another SPF) during the day. Start every other night and gradually increase as your skin feels comfortable.
Those areas can be sensitive, apply a thinner layer and buffer with moisturizer. RoC Retinol Correxion Line Smoothing Night Serum Capsules and/or RoC Retinol Correxion Line Smoothing Max Hydration Cream is a preferred choice for delicate zones. In the morning, finish with RoC Hydration+ Moisturizer with SPF 30. Start every other night and gradually increase as your skin feels comfortable.
Yes, gentle cleanse or rinse, then apply SPF. RoC Hydration+ Moisturizer with SPF 30 is an easy morning follow-up. Start every other night and gradually increase as your skin feels comfortable.
Gentle cleanse → moisturizer with SPF. RoC Derm Correxion Serum Cleanser followed by the Hydration+ Moisturizer with SPF 30 keeps it simple and protects skin while you’re using RoC Retinol Correxion at night. Layering order: cleanser → eye product → serum → moisturizer (use RoC Hydration+ Moisturizer with SPF 30 in the morning). Start every other night and gradually increase as your skin feels comfortable.
Often yes, niacinamide can support barrier comfort. Use RoC Retinol Correxion Line Smoothing Night Serum Capsules and/or RoC Retinol Correxion Line Smoothing Max Hydration Cream at night and keep mornings gentle with RoC Even Tone Moisturizer with SPF 30. Start every other night and gradually increase as your skin feels comfortable.
Yes, harsh scrubs can amplify irritation. Keep exfoliation gentle and lean on RoC Retinol Correxion Line Smoothing Night Serum Capsules and/or RoC Retinol Correxion Line Smoothing Max Hydration Cream for gradual smoothing instead. In the morning, finish with RoC Hydration+ Moisturizer with SPF 30. Start every other night and gradually increase as your skin feels comfortable.
Yes, shaving can compromise the barrier. Use RoC Retinol Correxion Line Smoothing Night Serum Capsules and/or RoC Retinol Correxion Line Smoothing Max Hydration Cream on nights you don’t shave closely, and moisturize well. In the morning, finish with RoC Hydration+ Moisturizer with SPF 30. Start every other night and gradually increase as your skin feels comfortable.
Yes, it is recommended to pause retinoids several days before and after to reduce irritation risk. When you resume, start with RoC Retinol Correxion Line Smoothing Night Serum Capsules and/or RoC Retinol Correxion Line Smoothing Max Hydration Cream. In the morning, finish with RoC Hydration+ Moisturizer with SPF 30. Start every other night and gradually increase as your skin feels comfortable.
Ideally no, especially early on, alternate nights to avoid irritation. Use RoC Retinol Correxion Line Smoothing Night Serum Capsules and/or RoC Retinol Correxion Line Smoothing Max Hydration Cream on non-exfoliation nights. In the morning, finish with RoC Hydration+ Moisturizer with SPF 30. Start every other night and gradually increase as your skin feels comfortable.
Possible mild dryness/tightness; keep frequency low and moisturize. Start with RoC Retinol Correxion Line Smoothing Night Serum Capsules and/or RoC Retinol Correxion Line Smoothing Max Hydration Cream and maintain RoC Hydration+ Moisturizer with SPF 30 every morning. Start every other night and gradually increase as your skin feels comfortable.
If your skin tolerates retinol, step up to RoC Retinol Correxion Deep Wrinkle Serum and/or RoC Retinol Correxion Deep Wrinkle Night Cream, increasing frequency gradually. In the morning, finish with RoC Hydration+ Moisturizer with SPF 30. Start every other night and gradually increase as your skin feels comfortable.
Puffiness is often fluid/sleep-related, but improving eye-area texture can help overall appearance. Use RoC Retinol Correxion Line Smoothing Eye Cream at night and keep mornings protected with RoC Hydration+ Moisturizer with SPF 30. Start every other night and gradually increase as your skin feels comfortable. If you want to try a non-retinol option, use Hydration+ Eye Cream AM and/or PM.
Yes, just avoid overdoing it, which can trigger more oiliness from irritation. A good start is RoC Retinol Correxion Line Smoothing Night Serum Capsules used a few nights per week. In the morning, finish with RoC Hydration+ Moisturizer with SPF 30. A starter-friendly retinol option is RoC Retinol Correxion Line Smoothing Night Serum Capsules and/or RoC Retinol Correxion Line Smoothing Max Hydration Cream. Start every other night and gradually increase as your skin feels comfortable.
Choose a more cushioning formula and moisturize well. RoC Retinol Correxion Line Smoothing Max Hydration Cream combines Hyaluronic Acid + Retinol for 48hr hydration and visible line reduction. For extra comfort, start with RoC Hydration+ Replumping Serum Stick, then follow with your retinol step. In the morning, finish with RoC Hydration+ Moisturizer with SPF 30. Start every other night and gradually increase as your skin feels comfortable.
Start with RoC Retinol Correxion Line Smoothing Night Serum Capsules and/or RoC Retinol Correxion Line Smoothing Max Hydration Cream on drier zones and a thin layer on oilier areas; adjust frequency based on your skin’s response. In the morning, finish with RoC Hydration+ Moisturizer with SPF 30. Start every other night and gradually increase as your skin feels comfortable.
Vitamin C
Vitamin C is an effective antioxidant that addresses multiple skin concerns, especially dullness. It’s proven to brighten your complexion, improve your skin’s elasticity and even skin tone, and smooth the look of fine lines and wrinkles in your complexion. With its antioxidant properties, Vitamin C also protects and defends your skin from environmental aggressors, making this ingredient a multi-tasking powerhouse in your skincare routine.
Integrating Vitamin C into your skincare regimen can result in a noticeable brightening and tightening of the skin. Additionally, Vitamin C has been shown to help prevent the occurrence of dark spots and maintain skin firmness.
Better to separate: vitamin C in the morning, retinol at night to reduce irritation risk. Use RoC Retinol Correxion Line Smoothing Night Serum CApsules at night, and RoC Revive + Glow Daily Serum first in the morning and then RoC Hydration+ Moisturizer with SPF 30 in the morning. Layering order: cleanser → eye product → serum → moisturizer (use RoC Hydration+ Moisturizer with SPF 30 in the morning). Start every other night and gradually increase as your skin feels comfortable.
Yes—vitamin C is clinically shown to help visibly reduce dark spots and even skin tone by targeting excess pigmentation over time. Resulting in brighter, more luminous looking skin. Try RoC’s Revive + Glow Daily serum for clinically proven brightening.
With consistent use, you can start to see brighter, more tighter-looking skin in as little as1 week with more pronounced results in 4 weeks, with continued improvement over time.
Vitamin C does both—it brightens skin while also helping to smooth the look of fine lines by supporting collagen and protecting against environmental damage.
Effectiveness isn’t just about percentage—it’s about a well-formulated, stabilized dose that delivers results without irritation. RoC’s revive + glow line is powered by one of the most stable forms of vitamin C. Start by using the Revive + Glow daily Serum and add the Revive + Glow Eye Balm to help target dark circles and puffiness.
Not necessarily—higher concentrations can increase the risk of irritation without improving results, especially if the formula isn’t properly stabilized.
A superior formula is one that’s clinically tested, properly stabilized, and designed to deliver visible results without the irritation. RoC’s Revive + Glow Daily Serum is a good product to try if you’re new to vitamin C as it’s clinically and dermatologist tested.
Serums are typically more concentrated for targeted results, while creams can provide added hydration—both can be effective depending on your routine.
BEYOND BRIGHTENING. Not all Vitamin C is created equal. The most studied, stable & effective – RoC’s Vitamin C is a patent-pending complex that delivers unmatched brightening power that is safe for daily use. Supercharged with Nonapeptide & radiance-boosting Antioxidants that offer protection against environmental & photo-damage, this powerhouse formula protects & delivers radiant, healthy-looking skin—now & in the future.
HYALURONIC ACID
Hyaluronic Acid is a naturally occurring molecule essential for skin hydration and can attract water to your skin. Your skin naturally produces Hyaluronic Acid, keeping it plump and hydrated
Hyaluronic Acid replenishes hydration levels in the skin to achieve a visibly plumper, firmer complexion. Like a sponge, it locks in moisture for a visibly plump, smooth, and healthy appearance.
The two compounds work effectively when paired together. Hyaluronic acid is used to hydrate the skin, and retinol is used to reduce the appearance of fine lines and wrinkles by stimulating collagen production. When layered together, this combination visibly boosts skin’s firmness by 1.5X and increases Hyaluronic Acid levels by 7X for visibly smoother skin.
Yes—it’s gentle enough for daily use and works best when used consistently as part of your routine. Start with RoC Hydration+ Moisturizer for cushioned hydration.
You can use it both morning and night to keep skin continuously hydrated. We recommend RoC’a Hydration+ Serum Stick for us AM, PM and on the go!
Apply after cleansing and before heavier creams to help lock in hydration. Alternatively you can use a Retinol or Vitamin C serum and follow wirh RoC’s Hydration+ Moisturizer which is packed with 7 forms of Hyaluronic Acid
Yes—it layers easily with most ingredients and can help offset dryness from stronger actives. Try RoC’s Revive+Glow Daily Serum followed by Hydration+ Moisturizer.
Hyaluronic acid is lightweight and non-comedogenic, making it suitable for most skin types, including acne-prone skin.
Not all formulas are equal—molecular weight, concentration, and formulation determine how deeply it hydrates and how long results last. Try RoC’s Hydration+ Replumping Serum stick which is packed with 7 forms of Hyaluronic acid and penetrates 10 layers deep.
Different molecular weights allow hyaluronic acid to hydrate at multiple levels of the skin, from surface smoothing to deeper hydration.
A well-formulated product combines different forms of hyaluronic acid and supporting ingredients to deliver both immediate and long-lasting hydration. RoC’s Hydration+ line is clinically proven & dermatologist tested to deliver results you can see with continued use of the products.
HEXYL-R COMPLEX
4X EFFICACY. After 7 years of research, we’ve discovered a revolutionary form of Hexyl Resorcinol that is proven to be 4X more effective than a leading discoloration ingredient for treating the look of dark spots for younger-looking, more eventoned skin.
As we age, our skin experiences biological stress that degrades its support network of collagen and elastin, leading to visible signs of aging. Hexyl-R Complex improves a wide range of the key signs of aging, including wrinkles and fine lines, loss of firmness and elasticity, and loss of radiance and evenness of skin tone caused by biological stress.
Tranexamic Acid
An ingredient that works to reduce the look of dark spots and hyperpigmentation.
3X THE PENETRATION. Backed by 30+ years of research, RoC® has redefined Tranexamic Acid (TXA) with a breakthrough, patent-pending formula that starts working in 20 minutes and penetrates 10 layers deeper than traditional TXA. It targets even the most stubborn discoloration, delivering clinical-level improvement across all 5 types of dark spots for dramatically more even-toned skin.
SWERTIAMARIN
Swertiamarin is a bioactive molecule known for its regenerative properties and extraordinary ability to quickly repair damaged skin.
This skin-renewing ingredient supports the rapid formation of new surface layers to re-volumize, resurface, and reduce the appearance of lines and wrinkles. It works in the top layers of the skin to kickstart cell turnover to re-volumize skin and reduce the look of surface lines and wrinkles.
Other Ingredients
All ingredients in RoC products are carefully selected for efficiency and safety. If you have specific skin allergy concerns, we recommend checking directly with a dermatologist before adding any new products to your routine.
Advanced Hydrators – Emollients that support hyaluronic acid and boost moisturizing.
Ashwagandha – Potent antioxidant that helps protect the skin against free radical damage.
Bio-derived antioxidant – Super potent antioxidant with 2x the power of Vitamin E.
Exclusive mineral complex (Zinc, copper, and magnesium) – Mineral complex that provides additional hydration & enhanced Retinol efficacy.
Firming Active (Matribust) – Active molecules that specifically target the neck and décolleté to reinforce and restore firmness, density, and tone to the skin.
Fission Hydrate Pro – Potent formula that contains peptides, Pro-Vitamin B, and Glycerin to deliver intense hydration, support skin’s barrier, and repair saggy, thinning skin.
Glycolic Acid – Gentle alpha-hydroxy acid(AHA) helps exfoliate skin for a smoother texture and even tone.
Linseed Extract – Seed oil rich in omega fatty acids, vitamins, and minerals that work to tighten and lift sagging skin.
Nonapeptide-1 – Peptide, made up of nine amino acids, renowned for reducing skin discoloration and hyperpigmentation.
Nourishing Oils – Essential fatty acids that help to replenish the skin’s moisture barrier.
Fruit Extracts – Powerful antioxidants that enhance skin’s radiance and glow.
Shea Butter – Antioxidant-rich emollient that moisturizes and soothes skin.
Squalane – Moisturizing emollient that preserves skin's moisture barrier and offers a wealth of antioxidants.
PRODUCTS
Our products can be purchased directly at www.rocskincare.com or from an authorized 3rd party retailer. Use our store locator to find authorized retailers near you.
Please contact our Product Specialists via the Contact Us page of our website or via Live Chat.
A good skincare routine usually involves a combination of cleansing, treating, moisturizing, and protecting your skin from the sun's harmful UV rays. Your skincare routine may vary depending on your skin type and concerns, and you may also incorporate other steps such as exfoliation or eye cream. The key is to find a routine that works for you and to be consistent with it for healthy, glowing skin.
The general rule is to wait about 1-2 minutes between applying different skincare products. This allows each product to be absorbed and prevents them from mixing on the skin, ensuring optimal effectiveness.
Every RoC product is scientifically crafted and tested to ensure the highest quality. Our lead scientists will investigate up to 1,000 ingredients before arriving at the ideal formula. Once the formula is crafted, it goes through rigorous testing to determine its safety and effectiveness. Our formulas are developed to deliver the highest efficacy while ensuring they are safe for use as directed. RoC conducts extensive safety, clinical, and consumer testing on every formula.
Most products are manufactured in the US from globally sourced materials and ingredients. However, Deep Wrinkle Targeted Patches are manufactured in Korea, and all serum capsules are manufactured in Italy
All RoC products are evaluated for hypo-allergenicity, and at present, all have passed.
All RoC products are non-comedogenic, meaning that they are non-acne causing and do not clog pores.
All the ingredients we use in our products are clearly listed on the package or label using the standard industry FDA-recognized names. By reviewing the ingredients listed on our products, you can easily identify any ingredients that may be of concern to you.
At present, all RoC products are free from parabens, except for Line Smoothing Daily Cleansing Pads. Although we are always exploring alternative preservative options for our products, we have determined that parabens are the safest choice for the products in which we currently use them. For these products, we adhere to the safe quantity limits established by scientific and regulatory entities.
Certain products may contain colorants. Consult the ingredient list of each product for further details.
Our products do not contain mineral oil.
Our products do not contain lead.
Our products do not mercury.
Our products do not contain lanolin.
Our products do not contain microbeads.
Our products do not contain PFAs.
Our products do not contain any peanuts, tree nuts, pumpkin seeds, eggs, and/or peppermint.
Certain products may contain alcohol. Consult the ingredient list of each product for further details.
Some products may contain synthetic ingredients. Consult the ingredient list of each product for further details.
Our products that contain sunscreen are FDA-approved.
Our products are not formulated with benzene.
Always talk to your doctor/primary care physician before starting a new skincare routine, especially if you are pregnant or breastfeeding.
We recommend checking with your dermatologist for a recommended skincare regimen after undergoing any tanning.
We recommend checking with your dermatologist for a recommended skincare regimen after any dermatological procedure.
We recommend checking with your dermatologist for a recommended skincare regimen after any dermatological procedure.
We recommend checking with your dermatologist for a recommended skincare regimen.
RoC is dedicated to enhancing the recyclability of our products. We have made significant progress by switching many of our products to aluminum tubes.
Our serum capsules are derived from seaweed and are biodegradable.
RoC Rewards
RoCRewards is our loyalty program, gifting you with exclusive points, perks, and discounts. Earn when you shop, refer a friend, subscribe & save, upload a receipt, and many other ways!
Then you're all good! Just sign into your account. Your points will still be there with your tier. For more details, read the terms and conditions.
Anyone over 18 years old! Signing up is free — just create an account and start earning points today.
We're sad to see you leave RoCRewards program! If you'd like to cancel your membership, just send an email to roc@rocskincare.com and we'll take care of it for you. Just keep in mind that all your points will be erased, and you'll start fresh if you decide to rejoin later. The good news is, rejoining is always free.
It's easy to earn points! Here are all the ways:
- Sign Up for Rewards – 50 points
- Shopping – Earn 1 point per $1 spent
- Upload a Receipt – 1 point per $1 spent
- Take Our AI Skin Insights Quiz – 25 points¹
- Have a Birthday? – 25 points
- Make 3 Purchases – 75 points
- Account Yearly Anniversary – 50 points
- Make 1 Subscribe + Save Order – 25 points
- Third Subscribe + Save Order – 50 points
- Follow Us On TikTok – 10 points²
- Follow Us On Instagram – 10 points²
- Refer a Friend – They'll get $10 off their next $50+ order and you'll get 200 points (redeemable for $10 off) added to your account
*Points have no cash value and are not redeemable for cash or cash equivalent. Points may only be redeemed for discounts on RoC Skincare products purchased online.
¹ Limit of one AI Skin Insights Quiz points award per year.
² Social follows do not apply if completed directly through your social media account.
Once you sign in to your Rewards account, you can use your points to get discounts on future purchases. Here's how points can be redeemed:
- 200 points = $10 off a $50+ order
- 300 points = $15 off a $75+ order
- 400 points = $20 off a $100+ order
You may also redeem points for select products while supplies last. Points must be redeemed during checkout — they are not automatically applied.
Yes — points expire if not used within 12 months of the date they were earned. You are responsible for redeeming your points before they expire.
Click on the account icon in the top right corner and sign in to see your current points balance.
Don't worry if you don't see your points right away — it can take up to 3 business days for points to be reflected in your account. If you still don't see them after that time, please contact roc@rocskincare.com.
Any points associated with a cancelled or returned order will be deducted from your account balance.
Earn 1 point per dollar when you upload a RoC Skincare purchase receipt from an authorized retailer. Receipts can be uploaded for up to 2 months after the date of purchase.
Authorized Retailers:
- Amazon
- Costco
- Ulta Beauty
- CVS
- Target
- Walgreens
- & So Many More
Upload Limit: None. Make sure you upload one receipt at a time and reload the page between each upload.
Your tier is calculated based on your total spend within the last 12-month period. If your spend drops below a tier threshold, you may move down a tier, but you will retain any previously earned points.
Please reach out to roc@rocskincare.com and we'll be happy to help. You can also review our full terms and conditions for complete program details.
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